Category Archives: Getting Started

New Pricing Effective June 10, 2012

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HAYS Cleaning appreciates the trust and support of our customers.

We are always looking to improve the quality of service that we provide for our customers. In order to continue providing the high level of service our customers have come to expect, it has become necessary to raise our prices.

Effective June 10, 2012, the rate for our services will be $30 per hour ($25 per hour for Senior Citizens, ages 65 and over), with a three hour minimum.

We thank you for your support and as always we appreciate your business.

Sincerely,
Mary James, President

I’ve Never Had Someone Else Clean My House

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So, you have made the decision to have someone else help clean your home. Now that the decision to hire someone has been made, you might be wondering what to do next. Here are some questions you may be asking about HAYS Cleaning coming in to your home, along with the answers.

How do I get started?
Contact us to schedule a free estimate.

Many of our clients begin by hiring HAYS Cleaning for a one-time project cleaning. You get to see many of our services at once and we will be better able to recommend a cleaning plan from the start. We can also offer estimates to provide weekly or bi-weekly cleaning.

With HAYS Cleaning, there are no surprises other than the great service you receive. Complete the information on the Request a Quote Form to get started!

Are you insured?
Yes, HAYS Cleaning is insured.

Who will be in my home?
HAYS Cleaning usually sends a rained, professional team of at least one supervisor along with one or more additional workers, depending on the project.

Who provides the cleaning supplies?
HAYS Cleaning provides all cleaning supplies. If a client prefers that we use a particular product, we are able to accommodate that request (customer must provide product)

Do I need to be present?
No, as long HAYS Cleaning has permission to access the property, you do not need to be present during a cleaning.

What should I do with my pet?
Pets are not a problem for our staff. Just let our office know that you have a pet, along with any particulars (Friendly? Unsocial? Hates vacuum cleaners?).

Do you clean in my neighborhood?
HAYS Cleaning provides services in the southwest Chicagoland area. Locations exceeding 10 miles from our Hickory Hills office may be required to schedule a minimum number of services hours in order to make the service call cost effective for both HAYS Cleaning and the client.

How much does it cost?
The average cost for residential cleanings is $25 per man-hour.

Commercial cleaning fees vary depending on the type of location; HAYS Cleaning will give a free estimate for commercial services.

Do you ever offer deals or coupons?
Yes! The best way to find out about our current offers is to visit our Blog here on our website at www.HAYSCleaning.com/blog and to join our Facebook page.

Do you take credit cards or debit cards?
We accept credit card and debit card payments via PayPal. To use this service you must have a valid email address and a credit card or debit card. To pay using a credit card or debit card, let our business office know by emailing mary@hayscleaning.com.