FAQ’S

How do I get started?
Contact us to schedule a free estimate.

Many of our clients begin by hiring HAYS Cleaning for a one-time project cleaning. You get to see many of our services at once and we will be better able to recommend a cleaning plan from the start. We can also offer estimates to provide weekly or bi-weekly cleaning.

With HAYS Cleaning, there are no surprises other than the great service you receive. To get started, fill out the Request a Quote Form.

Are you insured?
Yes, HAYS Cleaning is insured.

Who will be in my home?
HAYS Cleaning usually sends a rained, professional team of at least one supervisor along with one or more additional workers, depending on the project.

Who provides the cleaning supplies?
HAYS Cleaning provides all cleaning supplies. If a client prefers that we use a particular product, we are able to accommodate that request (customer must provide product)

Do I need to be present?
No, as long HAYS Cleaning has permission to access the property, you do not need to be present during a cleaning.

What should I do with my pet?
Pets are not a problem for our staff. Just let our office know that you have a pet, along with any particulars (Friendly? Unsocial? Hates vacuum cleaners?).

Do you clean in my neighborhood?
HAYS Cleaning provides services in the southwest Chicagoland area. Locations exceeding 10 miles from our Hickory Hills office may be required to schedule a minimum number of services hours in order to make the service call cost effective for both HAYS Cleaning and the client.

How much does it cost?
The average cost for residential cleanings is $35 per man-hour (effective May 10, 2015).

Commercial cleaning fees vary depending on the type of location; HAYS Cleaning will give a free estimate for commercial services.

Do you ever offer deals or coupons?
Yes! The best way to find out about our current offers is to visit our Blog here on our website at www.HAYSCleaning.com/blog and to join our Facebook page.

Do you take credit cards or debit cards?
We accept credit card and debit card payments via Quickbooks/Intuit. To use this service you must have a valid email address and a credit card or debit card. To pay using a credit card or debit card, let our business office know by emailing mary@hayscleaning.com.

Our online purchases are processed through PayPal.